Proc.us – Leveraging decades of experience in content development to help people who are creating, updating, remediating, and modernizing legacy corporate content, and trying to improve interaction quality in the age of AI.

Articles:

Amazing Agentic Trust Framework. Trust Governance for AI Agents

Business emails using Chat? Be careful what you do!
Check out this article: Don’t Let ChatGPT Write Your Business Emails: A Guide To AI-Assisted Communication

Case Studies – How can GPTs get better? Use cases where the user got abused:

This is a structured approach to addressing and improving quality of responses in a typical ChatGPT thread involving technical instruction.

CASE STUDY: Setting up a Notion Database – Reducing UI-Dependent Failures with Hard Gates + Reset-First Responses

In another case, ChatGPT failed and failed in simple diagramming:

CASE STUDY: Layout / Orientation Failure in AI-Assisted Visual Planning (Bathroom Tile Diagrams)

This is one where Chat just made stuff up about my great grandfather. You can’t make this up!

CASE STUDY: Judge Proctor Bio Hallucination

GPTs I developed for specific tasks


Tom Proctor – Samples of non-AI content design work at PayPal, Symantec, Autodesk, Connectix, and more